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How do I
use the Shopping Basket?
If you are interested in
purchasing an item - press the "Buy Now" button for that product.
If you need more than 1 of
the item - (for instance 4 corsages) - add each item to your shopping cart
individually, or change the amount on the right hand side of the screen.
If you have trouble with
the color - please type the instructions into the box provided for
each item. |
How to
Place an Order for Something Different?
You can still place an
order through our e-mail below - stipulate what you are looking for - what
colors - and we will send you a quote for the entire order.
Please note: if you have
a picture that you love but we do not have it here - please e-mail the
picture to us and we will give you a quote on the item. |
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What is
your Return Policy?
If you are unhappy with
your purchase of our products we will gladly accept the item back for the
purchase price minus the shipping costs. You must return the item within 5
days of your receiving the product. The product must be in its original
shipped condition. The item must be shipped back to us at your expense and
the package must be securely wrapped.
Custom made veils that
have been custom made to your specifications are final sales and can not be
returned.
We will accept no returns
after the date of your wedding! |
Where is
your Phone Number?
1-250-424-5238
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How Long
is this going to Take?
Regular Shipping - takes
2-3 weeks
Quick Shipping - takes
10-15 business days
Express Shipping - takes
7-10 business days
Super Express Shipping -
takes 3-5 business days
We hope that you do not
wait until the last minute to order for your wedding. But if you do -
please remember - everything we make is custom made to your specifications -
custom made items take time. |
What if I
do not have a Credit Card?
We do accept Checks and
Money Orders for your items. Send us an email and we will give you further
instructions.
mail@alinejewelryandcrafts.com
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I have no
idea what I want?
Wonderful, that is why we
have created a very large website, with hundreds of pictures for you to
choose from. If you are still confused - you can email one of our designers
and they will be happy to assist you.
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Do you
have any ideas that will help us make our website better?
Please let us know - we
try to add and implement things all the time.
mail@alinejewelryandcrafts.com
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